PasswordMaker Forums

Firefox/SeaMonkey/Mozilla/Netscape/Flock Browser Extension => Help and Support => Topic started by: zipwilly53 on July 03, 2005, 01:51:10 PM

Title: Install fails
Post by: zipwilly53 on July 03, 2005, 01:51:10 PM

This sounds like a great tool!

I tried to installit and failed. Perhaps someone could help. I click on the download link, the hourglass appears for a while and then nothing.

I am using Firefox 1.0.4. The picture beside the download link is a puzzle (I think that indicates a problem.)

Title: Install fails
Post by: Eric H. Jung on July 03, 2005, 02:36:48 PM

Hi ZipWilly,

The "puzzle" picture is OK. It's a standard symbol Firefox uses to denote a plug-in, extension, etc.

Quote

I click on the download link, the hourglass appears for a while and then nothing

That's strange. I've never heard of that problem with an extension. When you try to install PasswordMaker, do you get a bar near the top looks like this?

(http://img301.imageshack.us/img301/397/capture732005103751am4hm.jpg)

If not, what happens when you restart Firefox? Is there a PasswordMaker menu item in the Tools menu?

Title: Install fails
Post by: zipwilly53 on July 04, 2005, 02:14:34 AM

My attempt to install results in no change to the toolbar or the Tools menu.

I'm a new user of Firefox (one month) after having used IE for a long time.

Perhaps there is something wrong with my installation of Firefox. I'll try to install another type of plugin and see if I have problems with something else which would indicate that the problem is on my side.

My son brought my attention to your tool. I'm looking forward to giving it a try.

Title: Install fails
Post by: Eric H. Jung on July 04, 2005, 03:38:23 AM

Hi ZipWilly,

This is a common misunderstanding for new Firefox users. You need to allow Firefox to install extensions from passwordmaker.org. By default, Firefox doesn't allow any extensions to be installed--this is a security measure. You must explicitly permit extensions to be installed from a given URL.

So when you click on the link to install PasswordMaker, there should be an image below the toolbar which looks like this:

(http://img301.imageshack.us/img301/397/capture732005103751am4hm.jpg)

To the right of the image is a button, Edit Options. Click this button and allow extensions to be installed from passwordmaker.org. Click the download/install link again, and this time it should work.

Let me know how it goes,
Eric

Title: Install fails
Post by: Tyrantmizar on July 04, 2005, 11:02:35 PM

zipwilly53,

You could also try to install it from here (https://addons.mozilla.org/extensions/moreinfo.php?application=firefox&category=Privacy%20and%20Security&numpg=10&id=469).  You shouldn't need to give any permissions, as that site is allowed by default.  However, the betas are not set up on that site.